We will collaborate with you to plan your technology strategy by identifying needs and presenting solutions. By partnering with OpenSpark, you can rest assured that your business platform is running efficiently thanks to our thorough methodologies and our extensive consulting services. Our consultants offer years of technical and business knowledge and experience, giving you practical recommendations and solutions tailored specifically for your industry and your business needs.
Benefits of partnering with OpenSpark |
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OpenSpark's technology professionals become an extension of your team, and bring years of industry experience. We provide a variety of service packages designed to work within your budget and existing technology skill sets. Our Managed Service Agreements (MSA) allow you to retain our highly trained staff at discounted rates. Whether you need OpenSpark for a series of special IT projects or full management of your technology infrastructure, we custom-tailor our MSA’s for each client. Initial On-site Consultation:
Our initial on-site consultation consists of an OpenSpark consultant visiting your office (either physically or virtually) and auditing your existing technology infrastructure. Our thorough checklists involve inventorying your entire technology infrastructure, scanning for security faults that could be placing your data at risk, in addition to analyzing the following areas:
Network Monitoring and Support:
With a MSA your network is monitored by OpenSpark around the clock. We can remotely access virtually all areas of your network and prevent most issues before they impact your business. In addition, with our remote support technology, we can fix most problems in minutes without the need for an office visit.
Technology Optimization:
OpenSpark will analyze your current configurations and adjust them according to maximize the return on your technology investment. If needed, we can also build into our service contracts onsite visits to ensure your technology investment always operates as intended. Depending on the level of support needed, onsite visits can range anywhere from once a week to once every few months.
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